FAQ

We aim to dispatch your order as quickly as possible. On average, the full delivery process takes 4–9 business days and is broken down into two stages:

  • Processing time: 0–1 business days. Once your order is placed, it's confirmed, inspected for quality, and adjusted if necessary. We then carefully package your items for shipment.
  • Shipping time: 4–8 business days. The delivery timeframe varies depending on your location and the transit time from our nearest shipping facility to your address.

Once your order has been shipped, we'll send you a tracking number. You can track your delivery's progress at any time via our tracking page.

Currently, we ship to Canada.

We offer a 30-day return policy — no questions asked. If for any reason you're not satisfied with your purchase, you can return it within 30 days of receiving your order. Customers are responsible for completing the return process, and we'll provide you with the return label for convenience.

We accept a range of secure payment options to make your shopping experience smooth and safe. Available payment methods include:

  • Mastercard
  • Visa
  • Apple Pay
  • Google Pay
  • American Express

All transactions are processed securely.